OFFICE OF ANNUAL VISITS
Visitor Preparation Guidelines, General Issue
Your visit will last exactly five minutes, measured from the moment of confirmed contact. The five-minute window does not include transit or preparation time. Please arrive at your scheduled appointment time.
Before Your Visit
Review the materials you wish to communicate. Visitors report that spoken content is most effective when prepared in advance. The Office recommends focusing on a maximum of three to five items. Visitors who attempt to address more than five items typically complete fewer than three.
The connection is one-directional. You will be heard. Responses occur, but the form and content of responses cannot be predicted, requested, or guaranteed.
During Your Visit
Speak clearly. Pauses count toward your five minutes. The Office understands this may feel rushed. The five-minute window cannot be extended under any circumstances, including partial completion of prepared materials.
Do not attempt to bring anything back. The connection closes automatically at the five-minute mark. Any items or information you attempt to retain beyond this point will not transfer.
What to Expect
The Office cannot guarantee resolution of outstanding matters. Visitors frequently report that the visit does not address the questions they arrived with. The Office understands this is not the desired outcome. The five-minute window is the window available.
If this is your first visit: the preparation process takes longer than five minutes. The Office recommends beginning preparation no fewer than three weeks in advance. Most visitors find that preparation continues to develop in the days immediately preceding the appointment.
If You Do Not Use Your Annual Visit
Your annual visit does not carry over to the following year. Unused visits expire on December 31st. The Office does not have a record of how many visitors choose not to use their annual visit. The Office does not ask.